7 Features that Maximize Elevator User Experience

7 Features that Maximize Elevator User Experience

While it is easy to believe that the only function of elevator design is to take people up or down buildings, if you really want to maximize elevator user experience, care should be taken to ensure feature visibility and recognizability. Visibility and recognizability are the two most important heuristics in the Jakob Nielsen User Experience scale. These principles shouldn’t change whether you’re working on a 3-story house or the Burj Khalifa.

While the 3 main technologies that take elevators up and down are hydraulic, traction, and Machine-Room less elevators, this article will not focus on the underlying mechanics of elevator design. Instead, this article will focus on the features that make elevators more usable, safe, and efficient for passengers. This means that visible features, such as elevator cab interior design, will be the center of attention for our purposes.

1. Logically Designed Control Panels: Imagine if floor numbers are shown on an elevator control panel in the order 3,2,1 instead of 1,2,3. Wouldn’t that leave you confused as to whether you’re going to travel up or down when you press the number of the floor that you want to get to? That is why floors are numbered such that smaller numbers are visible below larger ones. Now imagine, that you also want to help people who are blind find their floor without having to count from the bottom. This could be hard if you live in a building that has over a hundred floors. To show sensitivity to people with disabilities you may want to place number readers in Braille alongside the numeric code. Similarly good elevator cab interior companies will place lights beneath the numbered floor indicator that light up when it is pressed. For the blind, you could ensure that the button stays depressed until the correct floor is reached. While these features may seem small, they go a long way towards enhancing user feedback.

2. Transparent Walls: If you have a large building where transparency is valued highly, it makes sense to match your elevator interior design match the rest of the building. Not only does this feature make the elevator user appreciate the enormity of space it also increases their sense of comfort even though they are in an enclosed space.

3. Ceiling Lights: It has been proven that lighting on elevator ceilings increases the sense of calm and comfort when placed directly above the passenger. But ensure that panels are not too glossy when designing this kind of lighting because too many reflections can hurt the eye and take away the feeling of safety for elevator riders.

4. Centerpieces: Elevator enclosures don’t need to be dull, drab places. You can easily fit in art decos by installing one granite panel with intricate textures. This can improve the feeling of luxury that plush, modern offices and residences are looking to exude in 2021.

5. Differential Access: Not every user needs to have access to every floor within the building. For example, if you have both corporate and private spaces within your building, say, in a hotel, then you need a way to segregate access to those floors. The most cost-efficient way to do this is to provide keys that, when swiped, take you to specific floors or waiting rooms with the proper security arrangements.

6. Modular Handrails: Although lift movements are no longer jerky, handrails assist passengers with special needs, such as old people or the disabled. Handrails need to have non-sharp edges and ends so that riding in crowded elevators is never a pain. Modularity of such parts ensures that you can change the handrail design whenever you want to.

7. Emergency Exits and Manuals: This could a feature that is often ignored because most elevators in large buildings are so well-maintained that getting stuck in an elevator is nearly impossible. However, the absence of this feature does leave one in the lurch when emergencies do occur. It is also quite reassuring to know that you have a failsafe option when the elevator doesn’t work like it should.

Premier Elevator Cabs designs structures that are perfectly modern, functional, modular, and flexible. We give you premium quality elevator services at economical rates that create powerful new signatures for commercial and public buildings across Maryland, Virginia, Denver, and Washington DC. Have a question? Ask for a FREE consultation.