Winners don’t do different things; they do things differently – this favorite quote from award-winning author and motivational speaker Shiv Khera provides the simplest guidelines to drive customer’s experience (CX) in the elevator service industry.
Here is how we make a difference to our customer’s experience and win their trust and love.
CX Driven Elevator Design
Being one of the top-notch elevator design and engineering companies in the USA, we take customer’s convenience, safety, comfort and affordability at the center of our elevator design innovation. Be it the choice of the design of walls, ceiling, handrails and other elements or the selection of material in the panel, and other hardware, we experiment with the best options available in the market to stray true to your expectation.
Accuracy-Oriented Elevator Engineering
Accuracy of elevator design has an impact on all the key factors including performance, stability and safety aspects of the equipment. We make use of the 3-D design software to produce the parts required in your elevator. Our shop equipment is equipped with digital readouts so as to maintain an accuracy of .001” for metal parts and .003” for most other parts.
Matching Versatile Elevator Demands
Materials and design patterns – We make customer’s our strategic partner while deciding the elevator design they want. Ultimately, it’s their assets, and their opinions matter the most. We have hands-on experience in creating ceiling and wall designs using laminate, stone, glass, solid surfaces, metals, and a variety of green products. Taking a walk through our gallery of past elevator design and engineering works will help you understand our capability.
Budget Elevator Repair and Maintenance
We provide effective elevator repair and maintenance service in affordable budgets. Our metal refinishing & oxidation, and cladding service extends the life of the elevator besides improving its performance and ergonomics. We take care of your interests and personalization needs as well.
Our commitment to work quality, principles and ethics have received appreciation from WBENC (Women’s Business Enterprise) and SBA WOSB (Women-Owned Small Business). From order taking to its fulfillment, we at Premier Elevator Cabs, work hard to make sure you get the best elevator service in the Maryland.
We value your time. Whether it’s a new elevator design and installation, or a minor elevator repair work – for us both are a priority. Customers across the residential and corporate segments appreciate our approach, and their word of mouth has transformed us into one of the most popular elevator service companies in Maryland (MD), North Carolina (NC), Virginia (VA), Delaware (DL) and Washington, DC.